Trial request can be found and resolved by going to Publish Apps > Integration Events. By clicking on the Manage Event button it will allow for the event to be succeeded or failed.
Clicking on the event token will allow for a large amount of information about the customer to be pulled it in xml format.
To access customers, go to the top right navigational dropdown > Publisher > Customers tab > Users or Companies on the left side of the page. The users tab will allow more information to be brought up about individual users by clicking on the user, and the companies tab will allow more information to be brought up regarding specific companies.