Trial requests can be found and resolved by clicking your name in the upper right corner, then going to Publish Apps > Integration Events.
To access details about the customer and which edition the customer wants to try, click the blue link with the string of text known as the “Event Token”. The following screen will show the details in XML format. The text in between brackets will identify each field.
Once you’ve provisioned the user successfully, click the complete event button and then in the following screen, mark the event as completed successfully and click save.
To access customers, go to the top right navigational dropdown > Publisher > Customers tab > Users or Companies on the left side of the page. The users tab will allow more information to be brought up about individual users by clicking on the user, and the companies tab will allow more information to be brought up regarding specific companies.
To access leads, log into the App Center and then click your name in the upper right corner and then click Publish Apps from the dropdown.
Then, click the leads tab along the top ribbon. You’ll then see all of the leads that each of your published products have received.
Click each line and you’ll be able to access the personal contact information and any additional comments submitted by the prospective customer or SAP Account Executive.